L to R: Dana, Jana, Cindy, Katie, Betsy, Jessica (retired!), Poppie, and Michelle (Not pictured: Jennifer)
11/14/17 – Want to know the biggest secret about great Customer Service? When it comes to delivering the best customer service experience, there are many books you can read, many training courses you can take, and many companies who have opinions on how to do this correctly, and all of these are really good resources. However, I want to focus on the most important resource...you. It has to be all about you, to work the best.