ProThoughts: Customer Service Tips and Ideas
ProTip of the Week 5/16/12
Becoming an emotion-friendly organization requires a basic understanding of human emotions and an awareness of personal emotional states... Read More →
Categories: ProTips Customer Service
ProTip of the Week 5/9/12
We define emotional value as the economic value or monetary worth of feelings when customers positively experience an organization's products and/or services... Read More →
Categories: ProTips Customer Service
