Sustainment

Sustainment

Most Requested Sustainment Programs

  1. Monthly mystery shops and evaluations
  2. TeleTraining for evaluation scores below the benchmark
  3. Periodic re-certification
  4. Emailed tips and training refreshers

Extended TrainingAfter completing your training, secure your investment in your team with a ProSolutions quality assurance program We believe this is the most critical part of any program - without continued reinforcement, even the best improvements following training will begin to decay as everyone falls back on old habits.  A sustainment program helps your team keep their expectations high and pushes them to reach even greater heights.
 

Your sustainment and quality assurance program can be as simple or as extensive as you wish.  Our philosophy is that even the most basic evaluation metrics should be paired with the continuation of training.  As such, for example, our evaluations forms always include more than scores, but feedback on successes and areas of opportunity.  Our most frequently requested programs are listed to the right.  Visit our services for more information or contact us to put ProSolutions to work for you.