ProThoughts Blog
ProTip of the Week 4/04/12
In simplest terms, complaints are statements about expectations that have not been met. They are also, and perhaps [this is] more important, opportunities for an organization to reconnect with customers by fixing a service or product breakdown... Read More →
Categories: ProTips Customer Service
ProTip of the Week 3/28/12
The more impact a product has on our levels of consciousness, the more value it has... Read More →
Categories: ProTips Marketing Sales
ProTip of the Week 3/21/12
The reason inclusion is so important is simple: When everyone matters and everyone knows he or she matters, employees are happy to come to work, and they're eager to give you their energy, creativity, and loyalty... Read More →
Categories: ProTips Management
ProTip of the Week 3/14/12
Stress can easily zap anyone's positive attitude. If you find yourself getting stressed at work, try to get away from the situation for a few minutes... Read More →
Categories: ProTips Management Customer Service Sales
ProTip of the Week 3/07/12
When you like people and treat them like individuals who have value, you begin to develop influence with them. You develop trust. The environment becomes much more positive - whether at home, on the job, at play, or when volunteering... Read More →
Categories: ProTips Management
ProTip of the Week 2/29/12
People who make it only to Level 1 may be bosses, but they are never leaders... Read More →
Categories: ProTips Management