ProThoughts Blog

ProTip of the Week 10/9/07


Although your customers won't love you if you give bad service, your competitors will. -Kate Zabriskie

Categories: ProTips Customer Service


ProTip of the Week 9/25/07


Without great employees you can never have great customer service. -Richard F. Gerson

Categories: ProTips Customer Service


ProTip of the Week 9/18/07


Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it this way? -Jeffrey Gitomer

Categories: ProTips Customer Service


ProTip of the Week 9/11/07


Being on par in terms of price and quality only gets you into the game. Service wins the game. -Tony Alessandra

Categories: ProTips Customer Service


ProTip of the Week 9/4/07


A "no" uttered from the deepest conviction is better than a "yes" merely uttered to please, or what is worse, to avoid trouble. -Mahatma Ghandi

Categories: ProTips


ProTip of the Week 8/28/07


Be everywhere, do everything, and never fail to astonish the customer. -Macy's slogan

Categories: ProTips Customer Service


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