Just Released - The Art and Science of the Hotel Concierge

by Admin - May 09 2011

The Art and Science of the Hotel Concierge, by Holly Stiel, has just been released by American Hotel & Lodging Institute (AHLEI).  The book discusses all the aspects of a concierge's career, from the practical aspects to the more emotional.  The author highlights the perks of the position while taking a very somber look at the level of dedication one must have to be successful in this challanging career.

Read the complete notice at hotel-online.com here.

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