the Total Customer Experience company
Job Type: Flex | Listing Close Date:
ProSolutions is currently seeking Spanish speakers with a Puerto Rican dialect to work on customer service evaluations for a hotel reservations department in Puerto Rico. Our evaluators conduct mystery shop calls to the hotels and evaluate the customer service experience for each call.
All applicants must be highly functional in English (spoken and written) as well as fluent in speaking Spanish. Also, qualified applicants are those who can work from home and have computer skills (must have access to a PC with Microsoft Excel, no Mac versions of Excel).
Our Evaluation Shoppers are subcontractors, and calls are assigned monthly throughout the entire year with specific completion timeframes. We are seeking long-term partnerships with all Evaluation Shoppers that we hire. If you would like to apply, please submit the information below. If you have questions about this opportunity, you may also fill out the below form or click on the "Contact Us" link in the footer of this page.