Job Type: Flex | Close Date:
ProSolutions is looking for a subcontractor to conduct mystery shops to our hotel clients. These calls involve the shopper posing as a customer interested in either booking a meeting, a catering function, or room block at a hotel. Mystery Shoppers will speak to managers in the sales and catering offices for the sales calls; therefore, will need a quiet space while on these calls. All calls will be recorded and a comprehensive evaluation will be written up for each shop call, providing training comments and feedback.
Candidates must have excellent writing skills and be proficient in using Microsoft Office. All project work can be conducted from home through the use of phone and email. Qualified candidates are those who can work from home for 10-20 hours per week and have good customer service and computer skills (must have access to a PC with Microsoft Excel, no Mac versions of Excel). Hotel sales experience is preferred. Previous meeting/event planning is a plus.
Our Evaluation Shoppers are subcontractors, and calls are assigned monthly throughout the entire year with specific completion timeframes. We are seeking long-term partnerships with all Evaluation Shoppers that we hire. If you would like to apply, please submit the information below. If you have questions about this opportunity, you may also fill out the below form or click on the “Contact Us” link in the footer of this page.