ProTip of the Week 7/14/10

by ProSolutions - July 14 2010 - 0 Comments - This article has not been rated

Give more than expected. Since the future of all companies lies in keeping customers happy, think of ways to elevate yourself above the competition. Consider the following:

    * What can you give customers that they cannot get elsewhere?
    * What can you do to follow-up and thank people even when they don't buy?
    * What can you give customers that is totally unexpected?

- Susan A. Friedman, "The Tradeshow Coach" for About.com

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