Archived Blog Entries

ProTip of the Week 8/21/07


You have to perform at a consistently higher level than others. That's the mark of a true professional. Professionalism has nothing to do with getting paid for your services. -Joe Paterno

Categories: ProTips


ProTip of the Week 8/14/07


The customer doesn't expect everything will go right all the time; the big test is what you do when things go wrong. -Sir Colin Marshall

Categories: ProTips Customer Service


ProTip of the Week 8/07/07


Only those who risk going too far can possibly find out how far one can go. -T.S. Eliot

Categories: ProTips


ProTip of the Week 8/01/07


Values are like fingerprints, nobody’s are the same, but you leave 'em all over everything you do. - Elvis Presley

Categories: ProTips


ProTip of the Week 7/24/07


True to their name, confirming questions are designed to confirm what you think that you already know and to make sure that you are not assuming too much. - John W. Connors and Robert E. Frare, Everybody Sells

Categories: ProTips Customer Service


ProTip of the Week 7/10/07


When you say it about yourself, it's bragging. When somene else says it about you, it's proof. -Jeffrey Gitomer

Categories: ProTips Marketing


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